Announcing Analytics & Conversion, 2020 and Beyond
Written byNick LivermoreSenior Marketing Manager
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Last June, we welcomed 80 of you to Bath's Apex Hotel for an afternoon of analytics and conversion thought leadership from several of the SearchStar team and other industry-leaders. It went down a storm, and ended up our highest-rated conference of the year.
In fact, we enjoyed last year's conference so much, we've decided to run it again this year. So, join us in Bath on Thursday 27th June when we'll be covering Customer Experience (CX), Conversational Commerce, Data Science, cutting-edge Conversion and what's coming in Google Analytics.
Alan is an award-winning Service Design Consultant living in Bristol. He's spent almost two decades in a variety of roles; the customer experience (CX) guy at large companies like BT and Virgin Media, a UX designer for digital agencies, founder of a web start-up and part of an international cooperative of designers and developers.
Recently, Alan's brought customer-driven research, strategy and design to FTSE 100 companies, Arm and Rentokil Initial. Today, he's using the power of digital to help a Russell Group university transform the services it delivers its students and staff.
Lauren is an experienced customer experience (CX) design and B2C marketing consultant. Currently working with LivePerson, the world's foremost AI messaging platform for brands, Lauren helps businesses better communicate with their customers.
LiveEngage, the company's enterprise-class platform, helps global businesses - Adobe, HSBC, EE, IBM, L'Oréal, Orange, PNC, and The Home Depot - engage with their audience more efficiently, saving time and money.
Iván's research interests include data-driven and intelligent approaches for recommender systems, personalisation for leisure and tourism in smart cities, large group decision making and consensus, data fusion, opinion dynamics and human-machine decision support.